Privacy Policy

1. Introduction

Sqrdup ("we," "our," or "us") operates the sqrdup.io website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly to us and information collected automatically:

Information You Provide

• Account Information: Email address, username, and display name
• Profile Information: Any additional information you choose to provide
• Pool Data: Information related to pools you create or participate in

Information Collected Automatically

• Device Information: IP address, browser type, and user agent
• Usage Data: Pages visited, features used, and interaction patterns
• Cookies: Session cookies for authentication and functionality

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send transactional emails (account verification, password resets, pool notifications)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraudulent activity

4. Third-Party Services

We use the following third-party services to operate Sqrdup:

• Stripe: For payment processing. Stripe collects payment information directly and is subject to their Privacy Policy.
• Resend: For transactional email delivery. Subject to their Privacy Policy.
• Convex: For database and backend services. Subject to their Privacy Policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as to resolve disputes or enforce our agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information and account
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at support@sqrdup.io.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is being collected
• The right to know whether your personal information is sold or disclosed and to whom
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell your personal information.

9. Cookies and Tracking

We use essential cookies necessary for the Service to function, including authentication cookies to keep you signed in. We do not use third-party advertising or tracking cookies. You can configure your browser to refuse cookies, but this may limit your ability to use certain features of the Service.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. International Users

The Service is operated in the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@sqrdup.io.